Cumberland County Jail is a secure correctional facility located in Crossville, Tennessee. It serves as the primary detention center for individuals arrested within Cumberland County. The jail holds people awaiting trial, serving short sentences, or waiting transfer to state prisons. It operates under the Cumberland County Sheriff’s Office, which manages daily operations and ensures public safety. The facility follows strict state and federal guidelines to protect inmate rights and maintain order. Families, attorneys, and community members rely on accurate, up-to-date information about the jail’s services, rules, and procedures. This page provides clear, factual details to help you navigate inmate searches, visitation, mail, phone calls, and more.
Cumberland County Jail Location and Contact Information
Cumberland County Jail is located at 301 Main Street, Crossville, TN 38555. The facility sits near the courthouse and sheriff’s office, making it easy to find for visitors and legal professionals. It operates 24 hours a day, seven days a week. For general inquiries, call (931) 484-6133. This number connects you to the main office during business hours. For emergencies, always dial 911. The jail does not handle emergency medical or law enforcement calls directly. All non-emergency questions about inmates, visitation, or services should go through the main line. The official website for the Cumberland County Sheriff’s Office provides additional resources and online tools.
Visiting Hours and Rules
Visitation at Cumberland County Jail occurs on specific days and times. Inmates are assigned visitation slots based on their housing unit. Visits typically happen on weekends: Saturdays and Sundays from 8:00 AM to 3:00 PM. Each inmate may have one 30-minute visit per week. Visitors must arrive 15 minutes early to complete registration. All visitors must present a valid photo ID, such as a driver’s license or state ID. Minors under 18 must be accompanied by a parent or legal guardian. The jail enforces strict dress codes—no revealing clothing, hats, or gang-related symbols. Bags, phones, and food are not allowed inside. All visits are monitored and recorded for security.
How to Find an Inmate
To locate someone in Cumberland County Jail, use the online inmate search tool on the sheriff’s website. Enter the person’s full name or booking number. The system shows current inmates, booking dates, charges, and housing locations. If the person was recently arrested, it may take up to 24 hours to appear in the database. For help, call the jail directly. Note that some inmates may be transferred to state facilities or released before appearing online. Always verify information by phone if urgent. The inmate roster updates daily and includes mugshots when available.
Cumberland County Jail Inmate Services and Programs
Cumberland County Jail offers several services to support inmate well-being and rehabilitation. These include medical care, mental health support, religious services, and educational programs. Inmates receive routine health screenings upon intake. Doctors and nurses visit regularly to treat illnesses and manage chronic conditions. Mental health counselors are available for those in crisis or with diagnosed disorders. Religious leaders from various faiths conduct services and provide spiritual guidance. The jail also partners with local organizations to offer GED preparation and life skills training. These programs aim to reduce recidivism and prepare inmates for reintegration.
Inmate Medical Care
Medical care at Cumberland County Jail follows state standards. Every inmate gets a health assessment within 24 hours of arrival. This includes checking vital signs, reviewing medical history, and identifying urgent needs. Prescription medications are administered as prescribed. The jail contracts with licensed healthcare providers to ensure quality care. Inmates can request medical attention through staff at any time. Serious conditions may require transport to a local hospital. The facility maintains confidentiality and follows HIPAA guidelines. Families concerned about an inmate’s health should contact the jail’s medical coordinator.
Inmate Programs and Education
Educational and vocational programs help inmates build skills for life after release. The jail offers GED classes twice a week. Volunteers from the community teach reading, math, and test preparation. Some inmates participate in substance abuse counseling, which includes group sessions and individual therapy. Anger management and parenting classes are also available. These programs are free and voluntary. Completion certificates can improve chances for parole or job placement. The jail encourages participation to support personal growth and reduce future offenses.
Cumberland County Jail Inmate Communication
Inmates can communicate with the outside world through phone calls, mail, and visitation. All methods follow strict rules to maintain security. Phone calls are the most common way for inmates to stay in touch. Calls are made through a secured system managed by a third-party provider. Inmates cannot receive incoming calls. Families must set up an account to accept calls and pay per minute. Call times are limited to 15 minutes, with breaks between calls. All conversations are recorded and may be monitored.
Sending Mail to an Inmate
Mail is a vital link between inmates and their loved ones. Letters must include the inmate’s full name, booking number, and the jail’s complete address. Use standard envelopes—no padded or cardboard mailers. Do not send cash, stamps, or personal items. Photos are allowed but limited to five per envelope. All mail is inspected for contraband. Inmates receive letters within 24 to 48 hours. Rejected mail is returned to the sender. For legal mail, use certified delivery and mark the envelope “Legal Mail.” This ensures faster processing and privacy.
Inmate Phone Calls and Accounts
Inmates use a prepaid phone system to make outgoing calls. Families must create an account with the jail’s phone service provider. Funds are added online or by phone. Each call deducts from the balance. Rates vary by time of day and call type. International calls cost more. Inmates cannot call cell phones directly—only landlines or approved numbers. If a call is dropped, the system may refund unused time. Monitor call logs online to track usage. The jail does not refund calls due to disconnections beyond their control.
Cumberland County Jail Commissary and Inmate Funds
Commissary allows inmates to buy snacks, hygiene items, and stationery. Each week, inmates can place an order through their housing unit. Items include chips, soap, toothpaste, and writing paper. Prices are set by the commissary vendor and approved by the sheriff’s office. Inmates fund their accounts through deposits from family or money earned from jail jobs. Deposits can be made online, by phone, or in person at the jail lobby. Use the inmate’s full name and booking number. Funds are available within 24 hours. Balances carry over until release. Inmates without funds may receive basic hygiene kits at no cost.
How to Add Money to an Inmate Account
To add money, visit the jail’s online payment portal or call the toll-free number. You’ll need the inmate’s name, booking number, and date of birth. Payments accept credit cards, debit cards, or cash at kiosks in the lobby. There is a small processing fee per transaction. Funds post within one business day. Avoid sending cash through the mail. Only approved individuals can deposit money—usually immediate family or legal guardians. Keep receipts for your records. The jail does not refund unused balances upon release.
Cumberland County Jail Booking and Release Process
When someone is arrested in Cumberland County, they are brought to the jail for booking. This process includes fingerprinting, photographing, inventorying personal items, and health screening. A judge sets bail based on the charges. If bail is posted, the inmate may be released quickly. If not, they remain in custody until trial. Release times vary—some happen within hours, others after court hearings. Inmates released on their own recognizance do not pay bail but must return for court dates. The jail provides release paperwork and instructions. Families should confirm release times by calling ahead.
Bail and Bond Information
Bail amounts depend on the severity of the crime and the defendant’s history. Common offenses like theft or DUI have standard bail amounts. Felonies usually require higher payments. Bail can be paid in cash, through a bail bondsman, or via property bond. Cash bail must be paid in full at the jail or courthouse. Bail bondsmen charge a non-refundable fee, typically 10% of the total bail. If the defendant misses court, the bond is forfeited. The jail does not set bail—only judges can do that. For bond questions, contact the court clerk or a licensed bondsman.
Cumberland County Jail Inmate Rights and Grievances
Inmates at Cumberland County Jail have specific rights protected by law. These include the right to medical care, legal representation, and freedom from abuse. They can file grievances if they believe their rights are violated. Grievances must be submitted in writing to staff. The jail has 72 hours to respond. If unresolved, inmates can appeal to the sheriff’s office. All complaints are logged and reviewed. Retaliation against grievance filers is prohibited. Inmates also have the right to contact their attorney at any time. Legal visits are private and not monitored.
Inmate Grievance Process
To file a grievance, ask a correctional officer for a form. Fill it out clearly, stating the issue and desired outcome. Submit it to the housing unit supervisor. The response will explain the decision and any actions taken. If unsatisfied, write a second letter to the jail administrator. Keep copies of all documents. Serious issues like medical neglect or assault should also be reported to external agencies. The Tennessee Department of Correction oversees jail standards and investigates major complaints.
Cumberland County Jail Mugshots and Public Records
Mugshots and arrest records from Cumberland County Jail are public information. They appear on the sheriff’s website under the inmate search tool. Mugshots show the inmate’s photo at booking. Arrest records list charges, booking date, and bail amount. These records remain online until the case is resolved or sealed by court order. Some third-party sites republish mugshots for profit. The jail does not control these sites. Individuals can request removal by contacting the publisher. Expungement may be possible after case dismissal or completion of sentence.
Accessing Jail Records
To request official records, submit a public records request to the Cumberland County Sheriff’s Office. Use the form on their website or write a letter. Include the inmate’s name, date of birth, and specific documents needed. There may be a small fee for copying. Responses take up to 7 business days. Some records, like medical files, are confidential and not released without consent. For court documents, contact the Cumberland County Circuit Court Clerk.
Frequently Asked Questions About Cumberland County Jail
Many people have questions about how the jail works. Below are answers to the most common inquiries. These cover visitation, inmate search, mail, phone calls, and more. The information comes directly from the Cumberland County Sheriff’s Office and state regulations. Always verify details by calling the jail, as policies can change.
Can I visit an inmate on weekdays?
No, visitation at Cumberland County Jail is only available on weekends. Saturdays and Sundays from 8:00 AM to 3:00 PM are the designated times. Weekday visits are not permitted except for legal or medical reasons. All visitors must register in advance and follow dress and behavior rules. Arriving late may result in denied entry. Plan your visit early and confirm the inmate’s schedule by calling the jail.
How do I find out if someone is in jail?
Use the online inmate search tool on the Cumberland County Sheriff’s website. Type the person’s full name or booking number. The system shows current inmates, charges, and housing. If they don’t appear, they may have been released or transferred. Call (931) 484-6133 for confirmation. Have the person’s full name and date of birth ready. The database updates daily but may lag by 24 hours after booking.
Can I send money to an inmate?
Yes, you can send money through the jail’s online portal, by phone, or at the lobby kiosk. Use the inmate’s full name and booking number. Payments post within 24 hours. Only approved individuals can deposit funds. Keep your receipt. The jail does not accept cash in the mail. Funds can be used for commissary purchases or phone calls. Unused balances are not refunded upon release.
Are inmate phone calls free?
No, inmate phone calls are not free. Families must set up a prepaid account with the jail’s phone provider. Inmates can only make outgoing calls to approved numbers. All calls are recorded and limited to 15 minutes. Rates vary by time and location. International calls cost more. The jail does not control pricing—contact the phone service directly for rates and account issues.
What happens during booking?
Booking includes fingerprinting, photographing, health screening, and inventory of personal items. Inmates are searched and given jail clothing. They meet with medical staff and receive a rulebook. Bail is set by a judge, not the jail. The process takes 1 to 3 hours. Personal belongings are stored and returned upon release. Inmates can make one phone call after booking.
Can inmates receive books or magazines?
Yes, but only from approved vendors. Inmates can receive soft-cover books and magazines sent directly from publishers or bookstores. No hard-cover books, newspapers, or homemade materials are allowed. All items are inspected. Limit one package per week. Address it to the inmate with their full name and booking number. The jail does not accept used books or donations from individuals.
How do I report a concern about an inmate?
Contact the Cumberland County Sheriff’s Office at (931) 484-6133. For medical emergencies, call 911. For non-urgent issues, speak to a supervisor or submit a written complaint. Serious concerns like abuse or neglect should also be reported to the Tennessee Department of Correction. Keep records of all communications. The jail investigates all reports and protects whistleblowers from retaliation.
Official Website: www.cumberlandsheriff.com
Phone Number: (931) 484-6133
Address: 301 Main Street, Crossville, TN 38555
Visiting Hours: Saturdays and Sundays, 8:00 AM – 3:00 PM